Last updated: 28 October 2026
This Privacy Policy explains how personal information is collected, used and protected when you visit the A D Rains Coaches website at https://www.adrainscoaches.com/.
A D Rains Coaches respects your privacy and aims to be clear about how information is handled when you use this website.
This policy applies to the website and enquiries submitted through it. It does not cover separate contractual arrangements or other business records held outside the website.
Information Collected
The A D Rains Coaches website provides information about our coach hire, wedding transport, vintage vehicles and other services.
You do not need to register or create an account to browse the website.
However, certain technical information may be processed automatically when you visit, including:
- Your IP address
- Browser and device information
- Pages requested
- Technical information required for website operation and security
If you contact us through the website or submit an enquiry, we may also receive:
- Your name
- Your email address
- Your telephone number
- Details of your enquiry or transport requirements
- Any additional information you choose to provide
How Your Information Is Used
Personal information collected through the website may be used for the following purposes:
- Operating and maintaining the website
- Protecting the website against misuse and security threats
- Responding to enquiries and quotation requests
- Communicating with you about your transport requirements
- Meeting applicable legal obligations
We do not sell visitors’ personal information.
Legal Basis for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, this may include:
- Legitimate interests: Operating and protecting the website and responding to general enquiries where appropriate.
- Contractual necessity: Taking steps at your request before entering into an agreement for coach hire or related services.
- Legal obligations: Processing information where required by law.
- Consent: Where we specifically request and rely upon your consent.
Analytics and Cookies
A D Rains Coaches does not use Google Analytics or other website visitor analytics software.
The website does not use advertising trackers or visitor profiling tools.
Essential cookies or similar technologies may be used where necessary for the website to function correctly.
For further information, please see our Cookie Policy.
Website Enquiries
If you contact A D Rains Coaches using a website form or an email address published on the website, we will use the information you provide to respond to your enquiry.
This may include providing quotations, discussing transport requirements or answering questions about our services.
Information submitted through the website will not be used for unrelated marketing purposes without an appropriate lawful basis.
External Links
The website may contain links to external websites.
These websites operate independently and have their own privacy policies and methods of collecting information.
A D Rains Coaches is not responsible for the privacy practices of external websites.
Sharing of Information
We do not sell or rent visitors’ personal information.
Limited personal or technical information may be processed by service providers involved in operating the website, including:
- Website hosting providers
- Website maintenance and security services
- Email and enquiry form service providers
Information may also be disclosed where required by law.
Service providers processing personal information on our behalf are expected to comply with applicable data protection requirements.
Data Retention
Personal information collected through the website is retained only for as long as reasonably necessary for the purpose for which it was collected.
This may include responding to enquiries, preparing quotations, maintaining website security and meeting legal obligations.
Information that is no longer required will be securely deleted or anonymised where appropriate.
Your Privacy Rights
If you are in the United Kingdom, you have rights under applicable data protection law.
Depending on the circumstances, these may include the right to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain uses of your personal information
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Complain to the Information Commissioner’s Office (ICO)
Further information is available at https://ico.org.uk/.
Children’s Privacy
The A D Rains Coaches website is intended to provide general information about our services.
We do not knowingly seek to collect personal information directly from children through the website.
International Data Transfers
Some website infrastructure or technical service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be required in accordance with applicable data protection law.
Contact
For questions about this Privacy Policy or requests concerning your personal information, please contact:
A D Rains Coaches
The Coach Yard
The Common
Brinkworth
SN15 5DX
Telephone: 07908 952 765
Email: [email protected]
Website: https://www.adrainscoaches.com/
Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes to the website, its services or applicable legal requirements.
The latest version will always be available on this page.